Sessions D

Thursday 4 July, 2-3.15pm

D1 International students and their parents - human dilemmas; human solutions

Category: General

HSBC cares about its student customers, and we recognise that an overseas education involves the whole family. We are sensitive to the challenges faced by international students and their families at each stage of their journey, including while they prepare to leave home to study abroad.

Our presentation will focus on the work we have done to understand and improve the student experience along this journey. We will talk about how we have been helping students open bank accounts and organise their finances before leaving home, and how we help bring peace of mind with secure cross-border tuition fee payments. Our presentation will also discuss wider issues in international student wellbeing and compare best practice across other leading destination countries.

The session will be aimed at education providers, both to share understanding of the challenges faced by international students in the UK, and bring our global experience of the sector to help improve international student wellbeing across the world.

Presenter:  Marianne Fuller, Global FX Platform Manager, HSBC

Marianne Fuller joined HSBC in 2017 to spearhead the development of an international student offering. She now heads up the FX platform and product development globally for the bank. Marianne also leads her own consultancy firm Practique and has also headed up organisational development functions for Pepsico, Thomas Cook and Tesco. Marianne specializes in managing major change in environments perceived to be challenging and delivering real improvements that make a real difference to people’s lives.

D2 Using identity verification systems to meet UKVI regulatory requirements

Category: Immigration compliance

The session is to present Anglia Ruskin's Right to Study processes and policies and encourage feedback from all participants as to how they are satisfying Right to Study requirements for the UKVI; as well as a short focus on EU students due to the White Paper.

The aims and objectives of the session is to share best practice with participants and show examples as to how the Right to Study process works. It will also collate best practices from other HEI's as to meeting the Right to Study requirements, and impart to the target audience how Anglia Ruskin have been able to identify all EU students studying with us to ensure accurate projections as to the effects of the government's White Paper on the University. Lastly, it will share how the process has become accepted at a senior level and how the process works at registration.

Presenters:  Alex Lock, Compliance Manager (Systems And Data), Anglia Ruskin University; Dawn Taylor, Head of Compliance and Risk, Anglia Ruskin University

Alex Lock is the Compliance Manager for Systems and Data at Anglia Ruskin University and is known in the sector for pioneering new digital solutions to meet regulatory requirements.  Alex has developed and enhanced core aspects of identity verification systems to better represent the needs of the HEI sector and has overhauled all processes at Anglia Ruskin University to make better use of emerging technologies to both improve the student experience and meet regulatory requirements  Alex has a penchant for mixing both IT aspects of University work with Regulatory Compliance requirements and is seen frequently presenting at Compliance events demonstrating these systems and assisting colleagues from other Universities design similar systems and solutions.

Dawn Taylor is the Head of Compliance and Risk at Anglia Ruskin University, bringing together a department who cover a range of activities from corporate risk, immigration compliance, information governance as well as health and safety, insurance and fraud investigation. She provides senior assurance on all departmental outputs reporting to the highest level of institutional management and has strategic responsibility for University’s compliance with Home Office Tier 4 immigration requirements. She oversees continuous review of process and policy development to improve student experience and optimised recruitment within the legislative framework. Dawn is a natural collaborator and advocate for compliance best practice.

D3 Top tips, tactics and strategies to challenge refusals of student visas and case law update

Category: Immigration

Top tips, tactics and strategies to effectively challenge refusals of student visas including a round up of the latest case law.

Understanding how to best advise students when:-

  • They have been found not to be a genuine student;
  • There are issues with supporting evidence sent with the application, eg. Bank statements;
  • There are allegations of fraud;
  • There are allegations of deception;
  • They are detained.

A presentation given by a Barrister with expertise in challenging Immigration Refusal decisions.

Covering latest cases from the previous year handed down by the Tribunal, High Court, Court of Appeal and Supreme Court covering issues affecting international students.

Aimed at experienced student advisers wishing to gain a more indepth understanding of the potential routes of legal challenge available to their students including, but also beyond, the process of Administrative Review to that of Judicial Review and Appeals on Human Rights grounds.

Presenter:  Bryony Poynor, Barrister and Assistant Director of Compliance for Kaplan, Kaplan International and Garden Court Chambers

Bryony is a barrister at Garden Court Chambers who has practiced in the field of immigration law for over 10 years. She specialises in advice and representation in all areas of immigration, asylum, nationality, deportation, EU free movement and human rights law. She specialises in public and administrative law and her work includes judicial review, civil claims involving public bodies and advisory work for clients seeking to avoid litigation. She undertakes advocacy at Tribunal, High Court and Court of Appeal level.

Bryony also provides advice and representation for the full range of cases arising from the ‘Points Based System’ including applicants and Tier 2 and 4 sponsor licence holders alike.

Bryony was seconded to Kaplan International's Head Office as the Assistant Director of Compliance from March 2018 and has a detailed knowledge of Tier 4 and Immigration Compliance for Education Providers.

D4 Conflict and confidentiality - is it possible for a university to be truly OISC and UKVI compliant?

Category: Immigration compliance

Most universities hold a sponsor licence and offer immigration advice to students. This session is for advice and compliance personnel. Nichola will explore how universities can balance their obligations to comply with UKVI's sponsor duties whilst also providing a compliant immigration advice service that truly protects students.

The session will cover:

  • best practices;
  • information students need about the immigration advisory services on offer and the university's duties as a sponsor;
  • the difference between advice and guidance;
  • what is, and isn't, covered by the ministerial exemption for sponsors?
  • spotting, and dealing with, a potential or actual conflict of interests;
  • protecting student confidentiality whilst also protecting the licence;
  • case record-keeping & information sharing;
  • the UKCISA Code of Ethics.

Nichola has been an immigration solicitor for 20 years and has vast experience in providing legal advice and also dealing with conflicts and confidentiality issues.

Presenter:  Nichola Carter, Partner, Carter Thomas Solicitors

Nichola heads the immigration team at Carter Thomas and specialises in advising universities and other education providers on sponsor compliance issues. The firm provides an in-depth compliance review service and has assisted numerous organisations in strengthening their approach to this complex area of law. The Legal 500 has described Nichola and her team as providing ‘that extra bit of listening, care and explanation that engenders the client’s trust and makes them feel comfortable’. So do feel free to approach Nichola for a chat at the conference.

D5 Understanding Tier 4 Compliance from an FE Perspective

Category: FE interest

In this session aimed at delegates working in FE institutions, Mervyn Adams (International Compliance Manager at City of Glasgow College) and Anna Blackden (Immigration Solicitor in Doyle Clayton’s Education Team) will explore the particular Tier 4 compliance challenges faced in the FE sector.

The session will examine Tier 4 sponsor duties specific to sponsoring students at below degree level with top compliance tips and strategies for surviving Home Office Compliance audits and passing BCA’s. It will also consider upcoming changes affecting FE institutions (including the new attendance monitoring proposals, Higher Education Regulatory Reform and the future immigration system as detailed in the recent Immigration White Paper).

Presenters:  Mervyn Adams, International Compliance Manager, City of Glasgow College; Anna Blackden, Solicitor, Doyle Clayton; Daniel Rose-Troup, Head of International at Newcastle College, NCG

Mervyn is an International Compliance Manager at City of Glasgow College.

Associate, Anna Blackden is an experienced immigration solicitor in Doyle Clayton’s Education Team. Anna specialises in helping universities, colleges and independent schools apply for and maintain their Home Office sponsor licences to recruit non EEA staff and students.

Prior to joining Doyle Clayton, Anna worked in the education sector at an FE College holding a Tier 4 licence. Her in house role involved advising migrants applying for points based visas, ensuring her employer institution protected its sponsor licence and taking steps to minimise compliance risk. Having personally participated in and successfully passed UK Home Office Compliance Visits, Anna now draws on this experience to conduct mock audits for education sector clients, ensuring registered and prospective sponsors can comply with their sponsor duties and sponsor non EEA migrants.

Daniel started working at the International Office; Newcastle College in 2008 so has experience of pre-Tier 4 Student immigration and has seen how the implementation and embedding of Tier 4 has impacted the sector, particularly from an FE perspective.

Daniel oversees Tier 4 and Short Term Student Visa compliance as part of his role at Newcastle College and represents the FE sector as an interim UKCISA Board Member.


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