Passport, visa and BRP problems

Last modified: 13 December 2018

A vignette is a sticker placed in your passport following a successful entry clearance application. It contains basic details about you and the permission you have been granted. A Biometric Residence Permit (BRP) is a document in the shape of a card issued by the Home Office to students (and their partners and children) as evidence of their immigration permission (also known as leave to enter or remain). The BRP card includes a microchip which contains two of your fingerprints and a digital photograph. As part of the process of applying for leave (outside, or inside, the UK) you have to give your fingerprints and have your photograph taken (these are known as your "biometrics"). For more details on the process for giving your biometrics, please see our information on applying for Tier 4 immigration permission from outside the UK and inside the UK.

If you make a successful immigration application, you will be issued with one of the following documents: a vignette for full length of leave; or a 30-day vignette; or a biometric residence permit (BRP). The following information outlines the steps to take if you are in possession of one of these documents and it is lost, stolen, or damaged, and/or it contains errors, and/or you receive a new passport while you are in possession of the document. See Report change of circumstances about what to do if you have a change of circumstances while in possession of one of these documents.

Vignette for full length of leave

Last modified: 13 December 2018

A vignette for the full length of leave is issued following a successful entry clearance application if the leave is for six months-or-less. [Vignettes for the full length of leave used to be issued to all applicants, before the phasing in of the 30-day vignette which happened between 18 March 2015 and 31 July 2015.]

The following information outlines the steps you will need to take if there is a problem with a vignette issued for the full length of leave.

Vignette lost/stolen/damaged outside the UK

Vignette lost/stolen/damaged inside the UK

Errors on vignette

New passport (and you have a vignette for your full length of leave)

30-day vignette

Last modified: 13 December 2018

A 30-day vignette is issued if you apply for entry clearance for permission of more than six months. You will need to use this 30-day vignette to enter the UK and then collect a biometric residence permit (BRP).

The following information outlines the steps to take if there is a problem with your 30-day vignette.

30-day vignette lost/stolen/damaged/expired outside the UK

30-day vignette lost/stolen/damaged inside the UK

Errors on 30-day vignette

New passport (and you have a 30-day vignette)

Biometric Residence Permit (BRP)

Last modified: 13 December 2018

BRP is issued if your application is made from within the UK and is for further permission, or leave, to remain. In addition, if you have a 30-day day vignette you will also be issued with a BRP which must be collected after your arrival in the UK. ​For more details, read Home Office information about BRPs.

The following information outlines the steps you will need to take if there is a problem with your BRP:

BRP lost/stolen/damaged outside the UK

BRP lost/stolen/damaged inside the UK

Errors on BRP

New passport (and you have a BRP)


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