Contact us

Last modified: 14 December 2017
There are a number of ways to get in touch with UKCISA, whether you want to ask us about one of our training courses, can’t find something on the website or want some advice. 


Last modified: 14 December 2017


If you have a query about a student you can call our advice line. Please log in to your members’ area to get the number.

Please note: we handle around 8,000 calls a year to our advice lines, but demand can be quite high at times. Before you call, please check whether you can find the answer to your question in any of the following places:

The UKCISA Manual
Advisers' resources
Special briefings and latest news items

If you are planning to call the members' advice line with an immigration or fees query, please help us deal with your enquiry more efficiently by making sure you have the information detailed in either of these forms before you make the call:

Make sure you have your membership number when you call.

Training or website query?

If you have a query about training, website or would like to share some feedback you can call us on our switchboard on 020 7288 4330.

Alternatively you can email:

Question about your membership, logging in problems etc?

Want to share some best practice with colleagues? Talk about a challenge you’ve overcome? Help others facing similar challenges? Use our members’ only forum.



Last modified: 14 December 2017

If you’re a current international student in the UK or a prospective international student wanting to come to the UK to study you can get advice and support from our students’ advice line.

We recommend you take a look at our website to start with, and if you have questions afterwards please get in touch.
For any specific questions about immigration, fees or aspects of student experience you can call our advice line on +4420 7788 9214.

The helpline is open every weekday between 1pm and 4pm (UK time). We’re a small charitable organisation with limited resources so this can get extremely busy. Please keep trying and you’ll get through!


Media enquiries

Last modified: 29 November 2017

Having supported international students and those who work with them since 1968, we can provide comment on a range of topics. Our Dominic Scott, Chief Executive Dominic Scott can offer interviews, comment or opinion pieces. 

For background information about international students in the UK as well as our responses to recent issues, please see our research and policy section. 

If you would like to contact us about a press or media enquiry please contact Jane Woodley, Web and Communications Manager on 020 7288 4330 or email Alternatively, call the switchboard and ask to speak to our Dominic Scott, Chief Executive Dominic Scott.