Contact us

Last modified: 07 June 2018
There are a number of ways to get in touch with UKCISA, whether you want to ask us about one of our training courses, can’t find something on the website or want some advice. 


Last modified: 07 June 2018


If you have a query about a student you can call our members' advice line. Please log in to your members’ area to get the number.

Please note: we handle around 8,000 calls a year to our advice lines, but demand can be quite high at times. Before you call, please check whether you can find the answer to your question in any of the following places:

The UKCISA Manual
Advisers' resources
Special briefings and latest news items

If you are planning to call the members' advice line with an immigration or fees query, please help us deal with your enquiry more efficiently by making sure you have the information detailed in either of these forms before you make the call:

Make sure you have your membership number when you call.

Training or website query?

If you have a query about training, website or would like to share some feedback you can call us on our switchboard on 020 7288 4330.

Alternatively you can email:

Question about your membership, logging in problems etc?

Want to share some best practice with colleagues? Talk about a challenge you’ve overcome? Help others facing similar challenges? Use our members’ only forum.



Last modified: 14 December 2017

If you are an international student currently in the UK, or a prospective international student wanting to come to the UK to study, you can get advice and support from our students’ advice line.

We recommend you take a look around the website to start with, and if you have questions afterwards please get in touch. For any specific questions about immigration, fees and student support, or aspects of student experience, you can call our advice line on +44 20 7788 9214.

The helpline is open every weekday between 1pm and 4pm (UK time). We’re a small charitable organisation with limited resources so the line can get extremely busy. Please keep trying and you will get through!

Media enquiries

Last modified: 29 November 2017

Having supported international students and those who work with them since 1968, we can provide comment on a range of topics. Dominic Scott, our Chief Executive, can offer interviews, comment, or opinion pieces.

For background information about international students in the UK, as well as our responses to recent issues, please see Research & Policy.

If you would like to contact us about a press or media enquiry, please contact Jane Woodley, Web and Communications Manager, on 020 7288 4330 or Alternatively, please call the switchboard and ask to speak to Dominic Scott, Chief Executive.