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Training and events

Our training for professionals working with international students is delivered by our expert staff and covers our specialist areas of immigration advice and compliance, fees assessments, student experience and staff skills.

UKCISA training courses are:

designed to provide you with the tools, skills and knowledge to deliver the highest level of international student experience.
relevant and responsive to the external policy context.
run by IAA-registered UKCISA staff and experts from our extensive network.
grounded in the principles of the #WeAreInternational Student Charter.

Our training programme

To understand which course may be right for you, browse through our current training programme below.

Stop Press: recent immigration changes
Introduction to the Student route
Navigating the Immigration Advice Authority (IAA) requirements
Student route essentials: Academic progress
Student route essentials: English language requirements
Student route essentials: Understanding financial requirements
Student route essentials: Assisting Student route applicants
Navigating Section 3C
Student route refusals and administrative reviews
Visitor route: study options
Post-study work options

UKCISA’s training equips admissions staff and advisers with the knowledge needed to accurately determine a student's eligibility for home or overseas fee status across the UK, ensuring staff can make fair, thorough and informed decisions based on government regulations, case law and an applicant’s own circumstances.

HE fee assessment in England
HE fee assessment in Wales
HE fee assessment in Scotland
HE fee assessment in Northern Ireland (get in touch to request this course)
Spotlight on ‘ordinary residence’ in fee assessments

UKCISA’s training focuses on empowering staff working with international students to build and enhance their professional growth in their work. It offers opportunities to staff with all levels of experience, from those new to working with international students to experienced managers.

Skills for effective leadership *new for 2024-25*
Introduction to coaching

We offer a range of courses for early career staff, aimed to increase knowledge of specific topic areas and skills to lay the foundations for a successful career working with international students.

Introduction to the Student route
Navigating the Immigration Advice Authority (IAA) requirements
Visitor route: study options
HE fee assessment in England
HE fee assessment in Wales
HE fee assessment in Scotland
HE fee assessment in Northern Ireland (get in touch to request this course)
Introduction to coaching

To be able to make the most of the courses below we recommend some experience in your role working with international students. We also recommend these courses for experienced staff looking for a refresher or update.

Stop Press: recent immigration changes
Student route essentials: Understanding financial requirements
Student route essentials: English language requirements
Student route essentials: Academic progress
Student route essentials: Assisting Student route applicants
Navigating Section 3C
Student route refusals and administrative reviews
Post-study work options
Introduction to coaching

All our courses are designed for experienced managers and advisers and can be useful to refresh your knowledge and skills. We also offer the below courses that are tailored to experienced advisers and leaders, giving you the opportunity to dig deeper into complex areas and discuss shared experiences.

Skills for effective leadership
Spotlight on ‘ordinary residence’ in fee assessments
Stop Press: recent immigration changes

If you're making the case for attending our training courses, we’ve written a letter of justification that you can adapt and share with your team.

Download the letter

Don't see a date for the course you want to book? 

Let us know

We can also run our courses in-house – this is a great way to build your team’s skills and capacity, facilitate discussion and help you identify follow-on action.

Get in touch

What attendees say about our courses

“It was very engaging and clear even though the topic had lots of details to cover. The hosts were very patient with our queries and took the time to ensure we fully understood the points they had made. The training was well planned and delivered in a very professional manner. I would definitely recommend this to anyone new to this area.”

Assigning a CAS
Attendee feedback

“I really enjoyed that it took a practical approach to the subject looking at how this applies to us as student sponsors.”

Post-study work options
Attendee feedback

“I really enjoyed the use of breakout rooms to discuss how we can communicate more effectively and create an environment that respects cultural diversity. It was great getting to speak to people in other job roles from other institutions and seeing their perspectives and sharing best practice. ”

Cross-cultural awareness
Attendee feedback

“The trainers were both engaging and supportive presenters, taking on board our comments and questions. It was great hearing colleagues across the sector's experiences and realising I'm not alone! ”

Student route refusals & administrative reviews
Attendee feedback

Booking frequently asked questions

Before booking, please check the course, aim, objective and other details to ensure that it will meet your training needs. Please also read our terms and conditions below. Once you have done this, you can complete our online booking form.

Availability can be found online. If our courses are marked as ‘Fully booked’ please email training@ukcisa.org.uk to be put on our waiting list. We endeavour to listen and respond to requests for training and our waiting list helps us understand how to meet demand.

If you have any questions about the courses or your booking, please contact us at training@ukcisa.org.uk.

Yes you can. If they are are registered to our website you will have the option to select them during the booking process.

Our training courses cost:

£150 for UKCISA members and students’ unions.
£300 for non-members.

Our fees training courses cost:

£350 for UKCISA members and students’ unions.
£700 for non-members.

Our webinar costs include copies of the presentation and links to any relevant resources and information. We do not circulate recordings of our training webinars to delegates.

We accept payment by credit/debit card or BACS transfer. Payments should be made before the course.

A purchase order (PO) number is a code assigned by your institution (usually the finance department) to orders placed with a vendor.

Once the online form has been completed and your payment has been received, we will send you an email to confirm receipt of your place on the course. If you do not receive confirmation two weeks after completing the form, please contact UKCISA to ensure that your booking has been received.

Please see our terms and conditions. Refunds will only be given if cancellations are made in writing more than two weeks prior to the course. Delegate substitutions can be made at any time without a charge.

We want to make our online training courses accessible to everyone. Our training courses include options for live transcription and closed captioning (please note that closed captioning may not be accurate). We also circulate the slides and any other relevant information to all delegates.

If you have any other accessibility needs that you would like to discuss, please email training@ukcisa.org.uk. 

We offer in-house training on fees assessment and student immigration online. 

Please email training@ukcisa.org.uk to discuss your training needs and find out further information on costs. 

Due to overwhelmingly positive feedback to our online training and events, and the number of benefits it provides for our members across the UK, our programme will remain online.

Cancelling course bookings

The following charges will apply for online and in-person training and events if you wish to cancel a booking:

For cancellations made 15 or more days before a course there will be no charge.
For cancellations made 1-14 days before a course the full cost of the training course or event will be charged.

Cancellations must be received in writing via email to training@ukcisa.org.uk and must contain the full booking details including the delegate’s name, institution/organisation name, contact details and the course(s) that you wish to cancel.

We are not able to offer refunds for cancellations made by delegates for reasons outside our control, including illness, or technical difficulties, travel difficulties due to adverse weather conditions or industrial action.

Substitute delegates

You may transfer a place on a course to a substitute delegate free of charge at any time. Please inform us of any changes so that we can send joining instructions to the correct person.

Payment

Payment should be made in advance of the training course.

Course cancellations and amendments

We reserve the right to change course dates, venues and programmes without liability. If we cancel a course and cannot offer you an alternative option, we will provide a full refund of the course fee. This extends to any technical difficulties that may impact the delivery of our online training and events.  

Course materials

If you are no longer able to attend your event or training course, we will not be able to send you the course materials.

Equal opportunities

We are committed to the promotion of equal opportunities in its employment practices and in the provision of services to its members and other users. We are committed to the progressive development of policies and practices that are non-discriminatory in the widest sense, that recognise and respect diversity and encourage the challenging of discrimination. Speakers and course facilitators will challenge any racist, sexist or otherwise unacceptable language or behaviour.

Complaints policy

We are committed to providing the best possible service to our members and supporting them to deliver an excellent international student experience in the UK. However, if you’re unhappy with our service, we would like to hear from you so that we can resolve any issues. If you would like to make a complaint about UKCISA or its services, you can contact us.  

All UKCISA training and events

Annual Conference

Join us from 25-27 June 2025 at the University of Manchester.
Find out more
In-house training

We can support your staff by delivering interactive online training.
Find out more
Practitioner networks

Membership gives everyone in your institution access to our practitioner networks.
Find out more

Please note that while we are registered by the IAA for the provision of our immigration advice, training provided by UKCISA is not accredited by the IAA.

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Training and events

UKCISA training courses are:

2025

Our training programme

Immigration advice, sponsor compliance and international student experience

Admissions and fees assessments

Professional development and staff skills

Early career and courses with no experience required

Some experience required

Experienced advisers and managers

What attendees say about our courses

Booking frequently asked questions

How do I book a place on a course?

Can I make a booking for a colleague?

How much do training courses cost?

When and how will I need to pay?

What is a Purchase Order number and where can I get one?

What happens after I make a booking?

What happens if I can’t attend anymore?

How can my accessibility needs be met?

Do you offer in-house or tailored training?

Will you return to face-to-face training and events?

Terms and Conditions