Extended hours on our student advice line

30 March 2020

Extended hours on our student advice line

We understand that the COVID-19 outbreak and associated restrictions on movement and travel in multiple countries is causing many difficult situations for international students in the UK. To help support you, we are extending the hours of our student advice line by adding two new morning slots until the end of May. The new hours are:

Monday - Friday: 1:00pm - 4:00pm

Tuesday morning and Thursday morning: 10:00am - 12:00pm

We are not open on Saturday, Sunday, or public holidays.

Telephone number: +44 (0)20 7788 9214

Before ringing the advice line, please have a look at our ‘Questions we can answer’ and ‘Questions we cannot answer yet’ pages. We are working closely with the Home Office to resolve the issues we don’t yet have answers for and will update these pages as soon as we can.

We hope you are all staying safe and well at this difficult time.


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