Our website gives information on lots of topics including visas and immigration, work during and after studies, home or overseas fee status regulations and sources of funding. Look here first for answers to your questions.
If you still cannot find the information
you need after looking at our website, telephone our Student Advice Line.
Please note that the Student Advice Line is very busy. If you do have difficulty getting through, please
keep trying, and you should get through eventually.
We can't answer
your questions by email, as we are likely to need additional information
from you. Please do not try emailing any of our staff with your
queries, as we will not be able to provide a personal response.
We do not provide any form of financial support for students, so
please do not contact us to request sponsorship or scholarships.
Staff at UK schools, colleges or universities
We aim to provide service of a standard that is acceptable to all our users. If we fail to do this we want to know about it. This will enable us not only to deal with the specific problem, but also to avoid it happening again.
Our complaints procedure sets out how you can take up matters you
think are unsatisfactory about the service you have received from
us. If you would like information about the complaints procedure,
please contact the Director of Finance and Resources at UKCISA (see
address and telephone details above).
If you want to complain about our provision of immigration advice and
services, you can also complain to the Office of the Immigration Services
Commissioner. More details are available from the OISC website.
Comments on the UKCISA website
We welcome any constructive comments on the UKCISA website, from broken links to apparently incorrect or out of date content, but all such comments should go to Webmaster in the first instance to ensure that they can be dealt with appropriately. Thank you.