Student advice line
Last modified: 17 January 2014
We hope the information in our Student
Zone will answer most of your questions. But if you cannot find
the information you need you may want to speak to someone for further
- if you are currently a student in the UK contact
an international student adviser in your college, university or
students' union. They may be located in the International Office,
Student Services or an Advice Centre.
- If you are not yet in the UK, you could contact
your local British Council office or the International Office at
the college or university where you plan to study.
- Alternatively, you can telephone our advice line.
The UKCISA advice line
Our advice line is open from Monday to Friday, 1300 - 1600
hours (UK time). We answer about 10,000 calls annually, so
our telephone advice line is very busy. This is why we ask you to
try to find the information on our website first, or contact an adviser
in your college or university. If you do have difficulty getting through
to our advice line, please keep trying, and you should get through
Outside the UK: +44 20 7788 9214
Inside the UK: 020 7788 9214
Standard national/international call charges apply.
Please note that we only give advice by telephone.
We do not offer personal appointments or advice by email.
If you have difficulties with speech and/or hearing and you use a textphone,
you can call our advice line using BT TextDirect.
If you are in the
UK, call 18001 020 788 9214
If you are outside the
UK, call +44 151 494 1260
In both cases, you will be connected to an RNID Typetalk operator
who will translate your typed words to voice and our spoken words
Alternatively, you can write to us at:
UKCISA, 9-17 St Albans Place, London N1 0NX. UK.